Frontier Hackers Threaten To Release Data Of 750K Customers

Last month, a group of hackers claimed that they had accessed the personal data of millions of Ticketmaster and Live Nation customers. Now, another company has faced a similar situation. Frontier Communications revealed that information for over 750,000, including full names and Social Security numbers, was exposed in a data breach following a cyber attack on April 14. According to a sample of the notice Frontier submitted to the Office of the Main Attorney General, the attack enabled hackers to access 751,895 customers’ personal data on Frontier’s systems. The company notified impacted customers and provided them with one year of free credit monitoring and identity theft services. Frontier said it “does not believe” customer financial information was exposed in the breach. Bleeping Computer reports that the RansomHub extortion group claimed responsibility for the attack on June 4 and is threatening to leak the 5GB of customer data it allegedly stole unless Frontier responds to their demands by June 14. The group claims the stolen dataset contains information belonging to two million Frontier customers, including their full name, physical address, date of birth, social security number, email address, credit score, and phone number. Following the attack, Frontier said that it boosted its network security and notified both regulatory authorities and law enforcement. A securities filing reveals that the company was forced to shut down some of its systems to contain the incident. The Next Steps from Frontier 9 to 5 Mac reported that Frontier is offering affected customers one year of free credit monitoring and identity theft protection through Kroll, a financial and risk advisory firm. The company said that it has also hired cybersecurity experts to support its investigation into the vulnerabilities that made the possible the hack, and to harden its systems against future attacks. In June 2023, the personal details of thousands of pilot applicants for American Airlines and Southwest Airlines were stolen after a data breach at recruitment software Pilot Credentials. The two airlines first learned about the hack a month prior but have just alerted the over 8,000 people affected, the majority of which were applicants to American Airlines. The information thought to have been gained by the hackers included the names, social security numbers, passport numbers, dates of birth, and driver’s license numbers of those who had applied for pilot and cadet jobs.  Data Protection If you’re part of a data breach, here are the best steps you can take to protect your information. First, you’ll want to confirm the data breach and determine what was stolen. According to Experian, a credit report company, if you are notified that your personal information was exposed in a data breach, change your passwords, add a security alert to your credit reports, and consider placing a security freeze on your credit reports.